Senior Team Administrator

Hertfordshire Partnership University NHS Foundation Trust; Watford; On-site; GBP 30,000 - 33,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust is seeking a Senior Team Administrator to provide a full administrative service for the Safeguarding and Adult Community Mental Health teams based at Colne House, Watford.

The role requires excellent secretarial skills, strong IT proficiency with Microsoft Office, accurate note taking, diary management and the ability to work under pressure in a busy environment, with professional interpersonal skills and discretion.

Qualifications

• A good standard of education to secondary level.
• Advanced IT skills with proficiency in standard software.
• Experience of working in an office environment and managing multiple tasks.

Skills

Advanced IT skills

Office environment experience

Diary management

Note transcription

Medical terminology knowledge

Education

Secondary education

Tools

Microsoft Office suite

Job description

Hertfordshire Partnership University NHS Foundation Trust

Senior Team Administrator

The closing date is 29 October 2026

We are looking for a motivated individual to provide a full Team Administrative service, including a high degree of note taking for the Safeguarding team within the Adult Community Mental Health Team, based at Colne House, Watford

All applicants must have secretarial/administrative experience and contribute to the values of HPFT - WELCOMING, KIND, CARING, RESPECTFUL and PROFESSIONAL.

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

Main duties of the job

The successful candidate will have experience and skill in these key areas:

• Full secretarial service to the Clinical team, including administrative support to the Safeguarding team, First Contact team and Consultant Psychiatrists
• Excellent record keeping, note taking in the form of professionals/business/Safeguarding/Team meetings (shorthand is not required).
• Paris electronic patient records database (full training will be given)
• Microsoft Office package
• Ability to work under pressure and multitask meeting notes with other secretarial duties.
• To be able to work independently, using own initiative and undertake non-routine duties without direct supervision, working within broad procedural guidelines.

Candidates should be able to demonstrate that they can prioritise and manage their own workload whilst maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of Microsoft office and accurate copy and audio typing skills are essential. This is a very busy and varied role, responsible for all aspects of administration and will involve service user contact, so good interpersonal skills are required.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.

Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job responsibilities

For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

• A good standard of education to secondary level
• Advanced IT skills
• Experience of working in an office environment

AREAS OF EXPERIENCE AND KNOWLEDGE

• Microsoft Office/Word/Excel/Outlook Packages
• Ability to organise and prioritise own workload
• To be proficient in diary management.
• To record and transcribe notes, either by hand or on a laptop in meetings
• Maintain a computerised filing system
• Knowledge of medical terminology

COMMUNICATION SKILLS

• Ability to communicate with a range of people, whilst taking into account the confidential nature of the post

ANALYTICAL SKILLS

• To make judgements, without direct supervision, as to the importance/urgency of workload issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

£29,812 to £32,715 a yearper annum pro rata (5% fringe HCAS included)

Contract

Permanent

Reference number

367-ACMS-101372-B