Support Medical Secretary Paediatrics

Stockport NHS Foundation Trust; Stockport; Sur place; GBP 23 000 - 28 000; Temps partiel

Avantages offerts par ce poste

27-33 days annual leave plus bank

Salary sacrifice schemes

Cycle to work scheme

Salary finance

Stockport Credit Union

Résumé du poste

Stockport NHS Foundation Trust in Stockport is seeking a part-time Support Medical Secretary in Paediatrics (22.5 hours) to provide high-quality administrative support. The role focuses on accurate typing, transcription and producing clinical letters from dictation, to ensure timely and safe patient care.

You will work with the senior medical administration team to handle clinic communications, scanning, post, and updating care pathways, while maintaining high standards of confidentiality and

Qualifications

• Experience of clerical and administrative procedures.
• Experience of audio typing/word processing and systems.
• Experience of operating within an NHS / Healthcare setting.
• Using computers/keyboard to process large volumes of work.
• Experience of using Microsoft Windows systems.
• Experience of working in a clinical environment to support patient flow.
• Minute-taking experience.

Responsabilités

• Provide audio typing support for clinic correspondence.
• Typing, transcription and checking of medical audio files to produce clinical letters.
• Answer telephone calls to ensure transcription service is effective and timely.
• Scan and distribute correspondence; update pathways and information.
• Open, sort and distribute post; support senior medical secretarial team.
• Support DBS checks and safeguarding requirements as per policy.

Connaissances

Audio typing 60 wpm

Excellent organisational skills

Communication

Work under pressure

Attention to detail

Team oriented

Formation

GSCE English & Maths (C or above)

RSA III Typewriting

RSA II Audio-typewriting

ECDL

Medical secretarial training or experience

Outils

BigHand

PAS/Advantis/Evolve

Word processing

Description du poste

Support Medical Secretary Paediatrics - Part time: 22.5 hours

To assist in the delivery of providing high quality, safe patient care, through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.

This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide effective administrative tasks.

The main focus of the role is to provide timely typing, transcription and checking of medical audio files to produce clinical correspondence from dictation to publication of clinical correspondence. Other duties will also include communicating by telephone to ensure the transcription service is effective and efficient. The post holder will ensure that information is gathered and distributed in a timely manner and that specified targets are achieved within the necessary timeframes.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annum set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

Main duties of the job

The post-holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.

The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and it requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day.

The post-holder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.

Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.

The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.

Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.

Act as a link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way

To support the Senior Medical Secretarial team in any activities required.

Open and distribute post to the relevant areas.

Scanning of correspondence.

Ensure that pathways are up to date.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

o Between 27-33 days of annual leave plus bank holidays.

o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further.

o Cycle to work scheme.

oSalary finance - for loans, savings, budget planning and tips on managing debt.

o Stockport Credit Union- for local financial advice.

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification

Skills

• Flexible and adaptable Service oriented
• Excellent organisational skills and to work to tight deadlines
• Able to communicate effectively with all levels of people
• Team oriented
• Audio Typing not less than 60 wpm
• Proof reading skills
• Able to respond effectively to change
• Reliable and work to high standards
• Able to work on own initiative and able to work under pressure
• Ability to work across a range of service areas
• Able to problem solve and use initiative
• Ability to concentrate for long periods
• Ability to take accurate minutes

Experience

• Experience of clerical and administrative procedures.
• Experience of audio typing/word processing and systems.
• Experience of operating within an NHS / Healthcare setting
• Using computers/ keyboard to process large volumes of work
• Experience of using Microsoft Windows systems
• Experience of working, often non- routine, in a clinical environment, working with medics, clinical and support staff to ensure efficient patient flow.
• Experienced in the use of clinical information systems (esp. PAS/Advantis/Evolve)
• Use of clinical information systems
• Minute-taking

Knowledge

• Knowledge of secretarial and administrative procedures and systems
• Knowledge of the patient flow requirements to ensure smooth care pathways.
• Medical Terminology

Education

• Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience
• RSA III Typewriting or experience of career typing
• RSA 11 Audio-typewriting or equivalent Experience
• European Computer Driving Licence (ECDL)
• Medical secretarial training or relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,760 to £27,476 a yearpro rata per annum