Business Support Manager

Berkshire Healthcare Foundation Trust; Slough; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

27 days' annual leave

Free parking across Trust sites

Flexible working options

Cycle to Work

Car leasing including electric vehicle

Wellbeing tools and services

Discounts at retailers/restaurants

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a dynamic Business Support Manager to join our team at Slough. The role is full-time and on-site at Slough New Horizons, Pursers Court, Slough, SL2 5BX.

Applicants must have the right to work in the UK and note visa sponsorship is not available. The role includes diary management for the senior team, supervising junior staff, and coordinating administrative processes with a focus on performance data and reporting.

Qualifications

• Demonstrable experience coordinating administrative processes within a busy office and/or care environment.
• Experience of managing data for performance and reporting purposes.
• Experience supervising junior staff including performance and absence management.

Responsibilities

• Assist the Service Manager with service reviews and initiatives to meet quality and performance targets.
• Manage diaries for the senior management team.
• Communicate and liaise across departments and partner agencies including the public and service users.

Skills

Diary management

Staff supervision

Planning workload

Data handling

Education

Degree or equivalent qualification

NVQ 4 in Business & Administration

Tools

MS Office

RiO

ESR

Dragon Software

Job description

The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team.

If you are highly organised, able to prioritise, have experience of working with data/projects, able to maintain a professional approach when working through challenges, we need you!

This position is full time, permanent, working onsite 5 days a week at Slough New Horizons, Pursers Court, Slough, SL2 5BX

Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.

Main duties of the job

• You will assist the Service Manager on the implementation of the service reviews and initiatives to support of the Division in meeting its quality and performance targets.
• Diary management for the senior management team.
• Effective communication and liaison within and across a range of different departments and partner agencies including the public and service users on a range of different matters.
• You'll provide supervision to more junior administrative, reception and secretarial staff on a day-to-day basis, assisting with recruitment, sickness, annual leave and the day-to-day allocation of tasks and supervision in order to create a more responsive and flexible service.
• You'll work independently; planning and prioritising your own workload and assist in planning the work of junior colleagues.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Job responsibilities

The must haves for this role:

• Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
• Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
• Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
• Experience of managing data for performance and reporting purposes.
• Ability to produce professional documentation to a high standard (minutes, agendas)
• Ability and willingness to travel independently between locations when required.

For further information about the role, please see attached job description and person specification.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Paula Brown or email: [e-mail] or [e-mail] wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education, qualifications or training

• Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline
• Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.

Previous Experience

• Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
• Demonstrable experience of coordinating administrative processes within a busy office and/or care environment.
• Experience of managing data for performance and reporting purposes
• Experience of supervision of staff including performance and absence management.

Knowledge, skills and abilities

• Work effectively within a team and manage others' workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Berkshire Healthcare Foundation Trust

Address

New Horizons, Pursers Court, Slough Berkshire SL2 5BX

£33,677 to £40,996 a yearper annum (incl. of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

371-MHS1169-B

Job locations

New Horizons, Pursers Court, Slough Berkshire SL2 5BX