Multi-Site Security Controller | CCTV & Incident Response

Wilson James; Kidlington; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Mortgage and financial advice

Vouchers for shopping outlets and food

Employee referral scheme

eLearning and training opportunities

Life assurance

Job summary

Wilson James is seeking a Security Controller for a full-time role based in Kidlington, Oxfordshire. You will monitor CCTV and access control across multiple sites, respond to alarms, conduct remote patrols and liaise with emergency services and clients to maintain safety and security.

The role requires a current DS SIA and CCTV Licence, strong observation skills, and the ability to produce clear incident reports while delivering excellent customer service.

Qualifications

• To hold a current DS SIA and CCTV Licence.
• Proven experience in a security role or a similar position.
• Highly observant with excellent attention to detail.
• Calm and professional under pressure.
• An excellent communicator with strong customer service skills.
• IT proficient and comfortable using multiple systems simultaneously.
• Reliable, punctual and able to work effectively as part of a team.
• Capable of producing clear and concise reports.

Responsibilities

• Monitor CCTV, alarm and access control systems across multiple sites.
• Respond promptly and effectively to alarms, incidents, and security breaches.
• Conduct remote patrols and identify suspicious activity.
• Liaise with emergency services, management teams, clients, and operational colleagues.
• Maintain detailed and accurate incident logs and reports.
• Follow site procedures and escalation processes at all times.
• Deliver excellent customer service and professional communication.
• Support a safe working environment and adhere to all Health & Safety requirements

Skills

DS SIA Licence

CCTV Licence

Attention to detail

Customer service

IT proficient

Team player

Report writing

Tools

CCTV systems

Job description

Wilson James is seeking a Security Controller for a full-time role based in Kidlington, Oxfordshire. You will monitor CCTV and access control across multiple sites, respond to alarms, conduct remote patrols and liaise with emergency services and clients to maintain safety and security.

The role requires a current DS SIA and CCTV Licence, strong observation skills, and the ability to produce clear incident reports while delivering excellent customer service.