MSc Course Office Lead - Student Experience & Programs

City St George's; Greater London; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Sector-leading salary

Pension scheme

Staff training and development

Job summary

City St George’s, University of London is seeking an experienced administrator to manage the routine running of one or two MSc Degrees and support other MSc programmes within the portfolio. You will work with the Course Office to manage course processes and support programme activities, providing an efficient service to students and academic staff with the Course Director.

The role may require some evening and weekend work and offers opportunities for international travel; we value customer

Qualifications

• Strong customer service orientation in a busy academic setting.
• Experience with CRM systems and student management tools is desirable.
• Ability to work collaboratively with students, academics and professional staff.

Responsibilities

• Manage the routine running of MSc Degree programmes and support other MSc portfolios.
• Proactively work with the Course Office to manage processes and programme activities.
• Provide an efficient, professional service to students and staff; support the Course Director.

Skills

Customer focus

CRM familiarity

Team collaboration

Education

Experience in MSc administration

Tools

CRM system

VLR (Visual Learning Environment)

Job description

City St George’s, University of London is seeking an experienced administrator to manage the routine running of one or two MSc Degrees and support other MSc programmes within the portfolio. You will work with the Course Office to manage course processes and support programme activities, providing an efficient service to students and academic staff with the Course Director.

The role may require some evening and weekend work and offers opportunities for international travel; we value customer