Graduation & Awards Coordinator

City St George's, University of London; Greater London; Hybrid; GBP 25,000 - 38,000; Full time

Job summary

City St George’s, University of London is seeking a Graduation and Awards Administrator to support the delivery of awards, certificates and graduation ceremonies.

You will provide administrative support, maintain accurate student records, handle enquiries and coordinate communications and bookings, while working closely with colleagues across the University to ensure timely, accurate processes. The role is hybrid with on-site presence during ceremonies, and a commitment to service excellence.

Qualifications

• Experience providing accurate administrative support in a busy environment.
• Excellent customer service.
• Strong organisational skills and attention to detail.
• Ability to meet fixed deadlines.
• Effective communicator and team player.

Responsibilities

• Provide administrative support for award and certificate processes, maintain accurate student records and support graduation planning and delivery.
• Manage enquiries, coordinate graduation communications and bookings.
• Identify and resolve routine record discrepancies, and ensure processes are applied consistently.
• Work collaboratively with colleagues across the University to support graduation and awards activities.

Skills

Administrative support

Customer service

Organisational skills

Attention to detail

Communication

Record keeping

Job description

City St George’s, University of London is seeking a Graduation and Awards Administrator to support the delivery of awards, certificates and graduation ceremonies.

You will provide administrative support, maintain accurate student records, handle enquiries and coordinate communications and bookings, while working closely with colleagues across the University to ensure timely, accurate processes. The role is hybrid with on-site presence during ceremonies, and a commitment to service excellence.