Course Officer ( 100471 )

Islington Working; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff training

Pension scheme

Sector-leading salary

Career development

Job summary

City St George’s, University of London is seeking two Course Officers to join our team. You will be responsible for the day-to-day operations and administration of our programmes, including responding to student queries, drafting communications, maintaining records, and supporting assessments, timetabling, attendance and events.

The successful candidate will have A-Levels (or equivalent) and relevant experience in a busy customer-focused setting, with confidence using IT systems, MS Office,

Qualifications

• Educated to A-Level standard or equivalent with relevant experience in a busy customer-focused environment.
• Confidence using IT systems, including MS Office, spreadsheets and databases.
• Experience of Moodle and student records systems (SITS) is highly desirable.
• Well-developed verbal and written communication skills with excellent planning and organisational abilities.
• Committed to delivering high quality services to students and staff.

Responsibilities

• The appointed Course Officers will be part of a team responsible for the day-to-day operations and administration of our programmes.
• Responding to student queries, drafting student communications and documentation, maintaining accurate student records.
• Administering assessments, supporting timetabling and attendance monitoring activity and arranging student events, including induction.
• The successful candidate will work with a high degree of accuracy and be committed to student and staff service.

Skills

Customer service

IT literacy

MS Office

Moodle

SITS

Communication

Planning

Education

A-Level or equivalent

Tools

Moodle

SITS

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

The City Law School is the first in London and University of London to educate students and practitioners at all stages of legal education. The School has made significant advances in both research and education and seeks to build upon that success to become one of the UK’s leading law schools as it takes advantage of the new regulatory landscape for legal education.

An opportunity has arisen for two Course Officers to join us.

Duties

• The appointed Course Officers will be part of a team responsible for the day-to-day operations and administration of our programmes.
• This will include responding to student queries, drafting student communications and documentation, maintaining accurate student records, administering assessments, supporting timetabling and attendance monitoring activity and arranging student events, including the induction programme.
• The successful candidate will be educated to A-Level standard or equivalent and have relevant experience of working in a busy customer-focused environment within a Higher Education or similar setting.
• They should be confident using IT systems, including MS office packages, spreadsheets and databases.
• Experience of Moodle and student records systems (particularly SITS) is highly desirable.
• The successful candidate will have well-developed verbal and written communication skills, excellent planning and organisational skills, the ability to analyse problems and identify solutions and the ability to work with a high degree of accuracy.
• They will also be committed to delivering high quality services to students and staff.

Desirable criteria

Not specified

Additional information

Closing date for applications: 11th October 2026 at 11:59pm.Interviews are scheduled to take place from 2nd November 2026.

The selection process will involve an interview and a short competency test. Interviews will last no more than 30 minutes. There will be a short competency test to follow the interview that candidates should allocate an additional 45 mins for completion (1hrs 15 minutes in total for interview and assessment). Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.