Motorcycle Service Advisor

Perfect Placement UK Ltd; Abingdon; Vor Ort; GBP 30.000 - 36.000; Vollzeit

Benefits dieser Stelle

22 days holiday

Manufacturer training

Staff discounts

Life assurance

Shared parental leave

Company competitions

Rewards platform

Iconic brands

Zusammenfassung

Perfect Placement UK Ltd is seeking a Motorcycle Service Advisor for a franchised motorcycle dealership in Abingdon, Oxfordshire. You will drive aftersales service, promote servicing, apparel and accessories, and build lasting customer relationships in a busy dealership.

The role offers a negotiable starting salary, bonus scheme with an OTE of around £33,000 per annum, and a 40-hour week from Monday to Friday. Full training is provided and there are generous benefits.

Qualifikationen

• Proven customer service experience in high-end motorcycles or automotive aftersales.
• Strong organisational skills with target focus.
• Excellent communication and teamwork.
• Full UK driving license with minimal points.
• UK motorcycle license with minimal points desirable but not essential.

Aufgaben

• Report to the Service Manager and deliver excellent customer service throughout the aftersales process.
• Promote servicing, repairs, clothing, merchandise and accessories to customers.
• Build strong customer relationships and contribute to customer retention and business growth.
• Maintain parts stock levels against delivery notes and store parts correctly.
• Pre-pick parts for workshop jobs to support efficient workflow.
• Process customer payments and invoices accurately.
• Manage walk-in customers professionally and exceed their expectations.

Kenntnisse

Customer service

Organisational skills

Communication

Teamwork

Driving licence

Motorcycle passion

Jobbeschreibung

We are recruiting a Motorcycle Service Advisor to join our franchise-approved motorcycle dealership in Abingdon, Oxfordshire. This Motorcycle Service Advisor position offers a negotiable starting salary plus bonuses, with on-target earnings of approximately £33,000 per annum, working 40 hours per week from Monday to Friday.

• Negotiable salary plus bonus scheme and overtime paid at standard rate.
• 22 days’ annual leave plus bank holidays, with a day off in lieu for any bank holiday worked.
• Full manufacturer-approved training.
• Staff discounts on motorcycles, parts, servicing and clothing.
• Life assurance, shared parental leave, company competitions and access to an online rewards platform.
• The opportunity to represent iconic motorcycle brands.

Duties

• As a Motorcycle Service Advisor, report to the Service Manager and deliver excellent customer service throughout the aftersales process.
• Promote servicing, repairs, clothing, merchandise and accessories to customers.
• Build strong customer relationships and contribute to customer retention and business growth.
• Maintain parts stock levels against delivery notes and store parts correctly.
• Pre-pick parts for workshop jobs to support efficient workflow.
• Process customer payments and invoices accurately.
• Manage walk-in customers professionally and exceed their expectations.

Requirements

• Proven customer service experience, preferably within high-end motorcycles, automotive aftersales or related brands.
• Strong organisational skills and a proven ability to achieve targets.
• Excellent communication and teamwork skills.
• A genuine passion for motorcycles and two-wheeled products.
• A full UK driving licence with minimal points is essential.
• A UK motorcycle licence with minimal points is desirable but not essential.
• The successful Motorcycle Service Advisor will be customer-focused, commercially aware and confident working in a busy dealership environment.
• Our ideal Motorcycle Service Advisor will demonstrate enthusiasm for motorcycles and a commitment to delivering exceptional standards.

This opportunity will suit an experienced Motorcycle Service Advisor seeking a specialist dealership role with excellent training, benefits and long-term development potential.