Motorbike Emergency Response Rider

Banham Security; Greater London; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading security company in Greater London is seeking an Emergency Response Rider. In this role, you will respond to alarm activations, secure properties, and assist customers with lost keys. You will receive a competitive salary starting at £27,862 PA, increasing with service, along with various benefits including 23 annual leave days, medical cover, and training opportunities.

Benefits

23 Shift days Annual Leave

Sick Pay increasing with service

£1000 Motorbike Clothing Kit Allowance

Subsidised Private Medical Cover

Annual season ticket loan

Cycle to work scheme

Employee recognition rewards

Qualifications

• Essential Class 2 Motorbike licence.
• Experience in emergency response services.
• Ability to develop good customer relations.

Responsibilities

• Provide access to properties for clients who have lost their keys.
• Carry out routine property checks.
• Learn the product range and advise customers.

Skills

Class 2 Motorbike licence holder

Knowledge of London roads

Positive and calm response

Job description

How would you like a job where you are only working half the year but get paid a full year, can take a three-week holiday but only use one week of annual leave and get to ride a motorbike, all while working for a Market Leading Company?

Our Keyguards are the super heroes of our business and provide help and a first-class response service to our customers – which can include responding to alarm activations and securing properties to delivering a forgotten passport to a stressed traveller at the airport, every shift offers a new challenge. So if this sounds like the perfect role, you may just be the person we are looking for

Who are we?

Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years.

What can you bring to Banham?

You will be experienced, confident, and reliable with a drive to offer an outstanding response service as a Emergency Response Rider (Key Guard).

• As a Class 2 Motorbike licence holder, you will be a skilled rider with a good knowledge of London roads and understand the challenges that riding in London presents. (Essential)
• You are able to bring a positive and calm response, being the first to attend our client’s sites following specific requests, alarm activations or emergencies to investigate and secure the premises and stay if needed.
• Based from our Head Office, the role is predominantly on the road, with access to our showrooms and satellite offices.

Some of your role responsibilities will be :

• Providing access to properties for clients who have lost their keys
• Carrying out routine property checks
• Learn our product range and how our products function
• Correctly advise customers with basic knowledge of our products
• Ensure customers are extended the highest levels of customer service
• Helping to build good customer relations
• Filing reports

NB - this is shift based work - working rotating week on week off 12hrshifts of nights and days. (Days 6am-6pm and nights 6pm-6am)

What will you get in return?

You will be entitled to a competitive salary of £27,862PA rising to £28,890 after 1 year of service and a great range of benefits including :

• 23 Shift days Annual Leave
• Sick Pay that increases with length of service
• £1000 Motorbike Clothing Kit Allowance.
• Subsidised Private Medical Cover after completing and passing probationary period
• Annual season ticket loan & Banham interest-free loan
• Cycle to work & Home & Tech scheme (up to the value of £2k)
• Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)
• Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries
• Auto-enrolment into our pension scheme
• Training and development opportunities (including day releases for studies / exams)
• Company equipment tailored to your role (laptop, mobile, additional screens)
• Up to 50% off Banham products
• Banham Social Events
• Employee recognition rewards and moments of magic prizes
• Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
• An employee assistance program (EAP). EAP gives our employees access to a 24 / 7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)
• Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.