Motor FNOL Claims Specialist | Career Growth

MPJ Recruitment Ltd; Manchester; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

33 days holiday

Fully paid training

Excellent progression opportunities

Salary reviews

Company pension scheme

Company social events

Job summary

MPJ Recruitment Ltd in Manchester is seeking a FNOL Claims Handler with motor claims experience to join our Motor Division. The role is office based, Monday to Friday, 8:30am to 5:00pm, and involves delivering first class customer service while proactively managing claims to conclusion.

You will be the main point of contact for client and customer queries, ensuring service levels are met and striving for timely, satisfactory resolutions.

Qualifications

• Minimum 12 months FNOL Claims experience.
• Excellent knowledge of motor related claims and principles.
• Strong written and verbal communication skills.
• Good IT competency and literacy.
• Demonstrates integrity and professionalism.
• Ability to work both in a team and independently.

Responsibilities

• Demonstrate high technical quality and service delivery.
• Provide exceptional customer service at all times.
• Collaborate with team members and managers to maintain service standards.
• Communicate proactively with clients and customers to prioritise claims.
• Ensure claims are managed to the highest standard.
• Own issues through to satisfactory resolution.

Skills

Motor claims knowledge

Excellent communication

IT literacy

Integrity

Teamwork

Pressure management

FNOL experience

Job description

MPJ Recruitment Ltd in Manchester is seeking a FNOL Claims Handler with motor claims experience to join our Motor Division. The role is office based, Monday to Friday, 8:30am to 5:00pm, and involves delivering first class customer service while proactively managing claims to conclusion.

You will be the main point of contact for client and customer queries, ensuring service levels are met and striving for timely, satisfactory resolutions.