Motor Claims Advisor - FNOL & Upsell Specialist

Ignite Talent Group; Manchester; On-site; GBP 27,600 - 45,000; Full time

Benefits offered by this job

Employee of the month awards

Lunches and treats provided in the office

Day off for your birthday plus a gift

Free access to wellbeing and mental health support

Company social events all paid for

Child’s first day of school off work

Long service bonus

End-of-year awards evening

Extra holidays for excellent attendance

Job summary

A leading recruitment agency seeks an Entry-level Motor Claims Handler in Manchester to manage customer enquiries at the First Notification of Loss stage. Successful candidates will receive a competitive basic salary of £27,600, with potential bonuses bringing earnings to over £45,000 annually. This role offers a vibrant workplace culture, numerous employee benefits, and opportunities for progression within the legal sector. Ideal for enthusiastic individuals eager to grow in the claims handling field.

Qualifications

• Experience in a similar claims role, having dealt with first-stage claims.
• Strong communication skills, enthusiasm, confidence and a bubbly personality.

Responsibilities

• Answer calls from customers at the FNOL stage, completing a full fact find.
• Collect evidence, identifying witnesses and determining fault.
• Upsell additional services such as hire cars and vehicle repairs.
• Offer necessary solutions to get customers back on the road.

Skills

Strong communication skills

Sales skills

Confidence

Enthusiasm

Job description

A leading recruitment agency seeks an Entry-level Motor Claims Handler in Manchester to manage customer enquiries at the First Notification of Loss stage. Successful candidates will receive a competitive basic salary of £27,600, with potential bonuses bringing earnings to over £45,000 annually. This role offers a vibrant workplace culture, numerous employee benefits, and opportunities for progression within the legal sector. Ideal for enthusiastic individuals eager to grow in the claims handling field.