Claims Handler

Ignite Talent Group; Manchester; On-site; GBP 27,600 - 45,000; Full time

Benefits offered by this job

Employee of the month awards

Lunches and treats provided in the office

Day off for your birthday plus a gift

Free access to wellbeing and mental health support

Company social events all paid for

Child’s first day of school off work

Long service bonus

End-of-year awards evening

Extra holidays for excellent attendance

Job summary

A leading recruitment agency seeks an Entry-level Motor Claims Handler in Manchester to manage customer enquiries at the First Notification of Loss stage. Successful candidates will receive a competitive basic salary of £27,600, with potential bonuses bringing earnings to over £45,000 annually. This role offers a vibrant workplace culture, numerous employee benefits, and opportunities for progression within the legal sector. Ideal for enthusiastic individuals eager to grow in the claims handling field.

Qualifications

• Experience in a similar claims role, having dealt with first-stage claims.
• Strong communication skills, enthusiasm, confidence and a bubbly personality.

Responsibilities

• Answer calls from customers at the FNOL stage, completing a full fact find.
• Collect evidence, identifying witnesses and determining fault.
• Upsell additional services such as hire cars and vehicle repairs.
• Offer necessary solutions to get customers back on the road.

Skills

Strong communication skills

Sales skills

Confidence

Enthusiasm

Job description

Motor Claims Handler – First Notification of Loss (4 positions available)

£27,600 basic salary + monthly bonuses taking you to £45,000+ per year

Manchester City Centre

This role is a fantastic combination of sales & service motor enquiries while being based in a leading law firm that has been operating for over 20 years in the legal sector.

Responsibilities

• Answer calls from customers at the First Notification of Loss (FNOL) stage, completing a full fact find on vehicle damage and customer needs.
• Collect evidence, identifying witnesses, passengers and determining fault or non‑fault.
• Upsell additional services such as hire cars and vehicle repairs through our in‑house garages across the UK.
• Offer customers the necessary solutions to get them back on the road safely.
• Earn uncapped bonuses for every customer referred for hire or repairs.

Qualifications

• Experience in a similar claims role, having dealt with first‑stage claims.
• Strong communication skills, enthusiasm, confidence and a bubbly personality.

Benefits

• Employee of the month awards
• Lunches and treats provided in the office
• Day off for your birthday plus a gift
• Free access to wellbeing and mental health support
• Company social events all paid for (including overnight stays)
• Child’s first day of school off work
• Trips to races, golf, dance, food and drink outings
• Long service bonus
• End‑of‑year awards evening for the entire business
• Extra holidays given throughout the year for excellent attendance

Working Hours

No bank holiday working. Hours to be discussed during the interview.

Seniority Level

Entry level

Employment Type

Full‑time

Apply Now

With four positions available we are conducting interviews immediately. Please apply now to be considered.