Mortgage Broker - Sales

Together Limited; Cheadle Hulme; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading property finance expert in Cheadle Hulme seeks a Mortgage Broker Sales Executive. You will deliver outstanding service via phone and written communication to Mortgage Brokers, supporting Account Managers in driving sales and ensuring KPI achievement. The ideal candidate will have essential mortgage experience, proficiency in telephone sales, and exceptional communication skills. A range of benefits includes generous holidays, a discretionary bonus, and health plans, reflecting the company's commitment to diversity and inclusion.

Benefits

26 days holiday plus bank holidays

Discretionary annual bonus

Private medical insurance

Local gym access

Qualifications

• Essential Mortgage experience is a must.
• Experience answering inbound service calls and making outbound calls.
• Strong objection handling and problem solving skills.

Responsibilities

• Respond to inbound intermediary telephony enquiries with exceptional service.
• Make proactive outbound calls to key intermediary partners to drive sales.
• Support Account Managers with administrative tasks covering mailboxes and CRM.

Skills

Mortgage experience

Telephone Sales

Exceptional relationship building

Problem solving skills

Education

CeMAP qualified or equivalent

Job description

Overview

you will deliver outstanding service both on the phone and via written communication with key Mortgage Brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPI's are met. As a Mortgage Broker Sales Executive, we are looking for someone to:

Responsibilities

• Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information.
• Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales.
• Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Manager's to identify new opportunities.
• Identify intermediary needs, clarify information and provide accurate solutions across all product offerings.
• Support the Account Managers with administrative tasks covering mailboxes and the CRM.
• Present a professional image of the company to deliver positive broker experience throughout the Broker journey.
• Manage new/existing relationships, promoting company's products and services, to immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners.

Qualifications

• Essential Mortgage experience is a must.
• Telephone Sales experience with a Mortgage Lender or Mortgage Broker.
• Experience answering inbound service calls, making outbound calls & managing inboxes.
• Exceptional relationship building and communication skills.
• Strong objection handling and problem solving skills.
• Desirable Business to business sales experience.
• Mortgage industry experience.
• CeMAP qualified or equivalent.

Benefits

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays.
• Buy & sell holidays.
• Discretionary annual bonus.
• Matched pension contribution.
• Life assurance.
• Critical illness cover.
• Health cash plan.
• Private medical insurance.
• Free access to company holiday homes.
• Travel season ticket loans.
• Ride to work scheme.
• Free local gym access.
• Local bar / restaurant discounts.

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we'll do all we can. Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

Company Description

We're Together - the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we've been established since 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality. We're looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do - and that starts with our brilliantly different team of people.
Job Description As an Mortgage Broker - Sales