Mobile Library Driver & Customer Service Specialist

Golearnleicestershire; Coalville; On-site; GBP 27,000 - 28,000; Full time

Job summary

Leicestershire County Council is recruiting for a Mobile Library Driver/Assistant based at Coalville Library. The role is permanent and full-time, 37 hours per week, delivering library services via a mobile vehicle across Leicestershire and visiting schools and community locations.

You will require an LGV/CPC qualification and a current driving licence to operate vehicles up to 7.5 tonnes, with CPC training available.

Qualifications

• Evidence of customer-focused service across diverse communities.
• Experience driving large vehicles and working with the public.
• Ability to use library IT systems and route timetables.

Responsibilities

• Drive a mobile library vehicle along predetermined routes.
• Deliver library services and respond to customer queries at stops.
• Promote library services to communities across Leicestershire.

Skills

Customer service focus

Multitasking

Work under pressure

Excellent communication

Education

LGV Licence (C) / HGV Class 2 CPC

Certificate of Professional Competence (CPC)

Tools

IT skills

Job description

Leicestershire County Council is recruiting for a Mobile Library Driver/Assistant based at Coalville Library. The role is permanent and full-time, 37 hours per week, delivering library services via a mobile vehicle across Leicestershire and visiting schools and community locations.

You will require an LGV/CPC qualification and a current driving licence to operate vehicles up to 7.5 tonnes, with CPC training available.