Mobile Funeral Care Coordinator (Part-Time, Driver)

Co-op Group; Nottingham; Presencial; GBP 15.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pension with up to 10% employercontrib

30% off Co-op branded products

23 days holidays (pro rata)

Employee Assistance Programme

Virtual GP and eye tests

Career development opportunities

Descripción de la vacante

Co-op Funeralcare in Nottinghamshire is seeking a part-time Funeralcare Support role covering 16 branches. You will travel to meet clients, build relationships with the community, support clients in person and over the phone, and assist with funeral arrangements, maintaining a professional, respectful, and comforting environment at all times.

A full UK driving licence is required, and you must be comfortable with the physical elements of the role, including moving coffins as trained.

Formación

• Full UK driving licence and access to a vehicle.
• Ability to work independently and travel to client meetings.
• Strong communication skills both written and verbal.

Responsabilidades

• Travel to meet clients and build relationships with the community.
• Support clients in person and over the phone, arranging family visits and answering client questions.
• Ensure the funeral home is clean, safe and welcoming, reporting maintenance issues as needed.
• Work with digital systems to manage client documentation, funeral arrangements and invoicing.
• Refer regulated work about funeral plans to the Funeral Plan Arrangers team.
• Assist with manual handling of coffins and preparation of the deceased.
• Update client management applications with accurate information.

Conocimientos

Full UK driving licence

Excellent communication

Empathy and discretion

Independent work

IT skills

Herramientas

Computers

Tablets

Smartphones

Printers

Descripción del empleo

Co-op Funeralcare in Nottinghamshire is seeking a part-time Funeralcare Support role covering 16 branches. You will travel to meet clients, build relationships with the community, support clients in person and over the phone, and assist with funeral arrangements, maintaining a professional, respectful, and comforting environment at all times.

A full UK driving licence is required, and you must be comfortable with the physical elements of the role, including moving coffins as trained.