Mobile Funeral Arranger — Travel-Ready & Compassionate

Co-op Group; Slough; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Co-op discounts

Pension scheme

Employee Assistance Programme

Virtual GP

Eye tests

Career development

Job summary

Co-op Funeralcare is seeking a full-time Funeral Support role with a 37.5-hour week (Mon-Fri, 9am-5pm) and a mobile remit across Reading, Langley, Slough, Windsor, Bracknell and Maidenhead. A full UK driving licence is required.

You will assist families, coordinate visits, manage documentation and invoicing, and help care for the deceased with professionalism and empathy. Training is provided, with a competitive salary and pension benefits.

Qualifications

• Full UK driving licence and access to a vehicle.
• Ability to work confidently on their own—travelling to client meetings or managing a branch when needed.
• Good communication skills, written and verbal.
• Ability to handle numbers—cash handling, discounts, data entry and invoicing.
• Keen eye for detail and regulatory compliance.
• Good IT skills with devices and systems (computers, tablets, smartphones).
• Passion for delivering great service and building relationships.
• High levels of empathy, discretion and care.
• Ability to carry out physical elements of the role, e.g., moving coffins, with training provided.

Responsibilities

• Travel to meet clients, build and maintain relationships with the community.
• Support clients in person and over the phone, arranging family visits and answering questions.
• Keep the funeral home clean, safe, and welcoming, reporting maintenance issues as needed.
• Work with digital systems to manage client documentation, funeral arrangements and invoicing.
• Ensure regulated work like selling funeral plans is referred to the Funeral Plan Arrangers team.
• Assist with manual handling of coffins and care of the deceased (pre-viewing preparation).
• Update client management applications with timely, accurate information.

Skills

Driving licence

Independent worker

Communication skills

Numeracy

IT literacy

Empathy

Physical stamina

Job description

Co-op Funeralcare is seeking a full-time Funeral Support role with a 37.5-hour week (Mon-Fri, 9am-5pm) and a mobile remit across Reading, Langley, Slough, Windsor, Bracknell and Maidenhead. A full UK driving licence is required.

You will assist families, coordinate visits, manage documentation and invoicing, and help care for the deceased with professionalism and empathy. Training is provided, with a competitive salary and pension benefits.