Mobile Facilities Assistant

ISS Facility Services; Offham; On-site; GBP 21,000 - 25,000; Full time

Job summary

ISS Facility Services is seeking an Internal Mobile Facilities Assistant to support the Regional Facilities Manager across all FM activities. The role focuses on delivering high-quality day-to-day service, visitor reception, and ensuring compliance and security standards.

You will contribute to incident handling, inductions, and general admin tasks within a fast-paced environment. As part of a team, you will assist with audits, site health & safety, and minor projects while covering cleaning

Responsibilities

• Provide front of house support, welcoming visitors and assisting them appropriately.
• Ensure security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the FM mailbox.
• Conduct inductions for new starters, including health & safety and environmental inductions.
• Log, facilitate, and oversee reactive maintenance and planned preventative maintenance visits.
• Support compliance with environmental and HSEQ standards.
• Assist with traffic management plans, fire risk assessments, and water hygiene arrangements as appropriate.
• Complete and support audits, including security audits.
• Support the delivery of low to medium risk projects.
• Provide general administrative support to the Facilities Management team.
• Support and provide cover for cleaning services as required.

Skills

Team player

Customer-focused

Communication skills

Problem solving

Self-motivation

Fast-paced environment

Job description

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking a Mobile Facilities Assistant to report into the Regional Facilities Manager and work across all aspects of the Facilities Management service provision. The role sits within a team that delivers specific outcomes for customers and stakeholders, with responsibility for supporting service delivery and, where required, project activities. We are looking for a customer-focused individual who will play a key role in delivering a high-quality day-to-day service. The successful candidate will help ensure service standards are maintained, compliance requirements are met, and customers and stakeholders receive an excellent experience.

• Provide front of house support, welcoming visitors and assisting them appropriately.
• Ensure security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the FM mailbox.
• Conduct inductions for new starters, including health & safety and environmental inductions.
• Log, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support compliance with environmental and HSEQ standards.
• Assist with traffic management plans, fire risk assessments, and water hygiene arrangements as appropriate.
• Complete and support audits, including security audits.
• Support the delivery of low to medium risk projects.
• Provide general administrative support to the Facilities Management team.
• Support and provide cover for cleaning services as required.

Key Attributes

• Strong team player.
• Customer-focused approach.
• Excellent communication skills.
• Strong problem-solving abilities.
• Experience working in a fast-paced environment.
• Ability to work on own initiative.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

#Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.