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ISS Facilities Services; Leeds; On-site; GBP 42,000 - 60,000; Full time

Job summary

ISS Facilities Services in Leeds is seeking a Regional Operations Supervisor to lead the Operations & Maintenance team, ensuring planned activities across sites are delivered efficiently. The role involves three days at Quarry House with two days on site visits, audits and operational support to sustain service excellence.

The successful candidate will manage teams, coordinate contractors, and uphold HSEQ standards while driving health and safety culture across the portfolio.

Qualifications

• Experience managing a team is essential.
• Experience within Facilities Management is preferred but not essential.
• Strong leadership and people management skills.
• Ability to lead by example and promote a positive health and safety culture.
• Experience managing maintenance operations, contractors and service delivery is preferred.
• Strong stakeholder management and customer-facing skills.
• Must hold full UK driving licence (car/car allowance provided).

Responsibilities

• Lead and supervise the Technical Services Operations & Maintenance team.
• Plan, assign and direct maintenance activities across sites.
• Recruit, train, develop and conduct appraisals for team members.
• Ensure planned maintenance activities and work orders are completed to schedule.
• Manage the inventory and storage of tools, spare parts and service equipment.
• Coordinate contractors and vendors, ensuring safe site access and successful completion of works.
• Support reporting activities, equipment evaluations and the preparation of scopes of work.
• Ensure compliance with company, client, statutory and HSEQ requirements.

Skills

Team leadership

Facilities management

People management

Health & safety

Maintenance operations

Stakeholder management

Driving licence

Job description

Regional Operations Supervisor

Company: ISS Facilities Services

Hours: Full-time

Location: Leeds

Working pattern: Field-based

Job type: Permanent

Hours of work: 41.25

Posting date: 17 Sept 2026

Closing date: 17 Oct 2026

Contract: Key Account Network

We are seeking a Regional Operations Supervisor to provide a world-class and consistent building maintenance service for stakeholders across the portfolio.

The successful candidate will lead the Operations & Maintenance team, ensuring site maintenance activities are effectively planned, coordinated and delivered.

This role is based three days per week at Quarry House, with two days dedicated to site visits, engineer audits and operational support activities.

Key Responsibilities

• Lead and supervise the Technical Services Operations & Maintenance team.
• Plan, assign and direct maintenance activities across sites.
• Recruit, train, develop and conduct appraisals for team members.
• Ensure planned maintenance activities and work orders are completed to schedule.
• Manage the inventory and storage of tools, spare parts and service equipment.
• Coordinate contractors and vendors, ensuring safe site access and successful completion of works.
• Support reporting activities, equipment evaluations and the preparation of scopes of work.
• Ensure compliance with company, client, statutory and HSEQ requirements.

Professional and Personal Competencies / Qualifications

• Experience managing a team is essential.
• Experience within Facilities Management is preferred but not essential.
• Strong leadership and people management skills.
• Ability to lead by example and promote a positive health and safety culture.
• Experience managing maintenance operations, contractors and service delivery is preferred.
• Strong stakeholder management and customer-facing skills.
• Must hold full UK driving licence (car/car allowance provided).

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]

Proud member of the Disability Confident employer scheme