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ISS Facilities Services; Stroud; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

ISS Facilities Services is seeking a Facilities Assistant for an on-site, permanent Government contract in the GL10 area. You will support day-to-day facilities operations, assist visitors, and uphold compliance and service standards across the team.

You will also help with inductions, audits, reactive and preventative maintenance, and project support while ensuring a safe, secure, and welcoming environment for staff and stakeholders.

Qualifications

• Customer-focused individual to deliver a high-quality day-to-day service.
• Support a range of facilities functions, ensuring compliance and service standards.
• Provide effective administrative support across the team.

Responsibilities

• Provide front of house support, welcoming visitors and assisting them appropriately.
• Ensure security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the FM mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Log, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support compliance with environmental, HSEQ, fire risk, water hygiene, and traffic management requirements as appropriate.
• Complete and assist with audits, including security and cleaning audits.
• Support the delivery of low to medium-risk projects and provide general administrative support to the Facilities Management team.
• Proud member of the Disability Confident employer scheme

Job description

Facilities Assistant

Company: ISS Facilities Services

Location: GL10 3UL

Working pattern: On-site

Hours: Full-time

Hours of work: 40

Job type: Permanent

Contract: Government

Contract Type: Permanent

Posting date: 9 Sept 2026

Closing date: 9 Oct 2026

We are seeking a Facilities Assistant to work with and across all aspects of the Facilities Management service provision. This role will sit within a team that delivers specific outcomes for customers and stakeholders, while also taking responsibility for the delivery of services and projects.

Job Description

We are looking for a customer-focused individual who will play a key role in delivering a high-quality day-to-day service. The successful candidate will support a range of facilities functions, ensuring compliance, maintaining service standards, and providing effective administrative support across the team.

Key Responsibilities

Provide front of house support, welcoming visitors and assisting them appropriately.

Ensure security procedures are followed at all times.

Deliver support services including porterage, meeting room management, and management of the FM mailbox.

Conduct inductions for new starters, including Health & Safety and environmental inductions.

Log, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.

Support compliance with environmental, HSEQ, fire risk, water hygiene, and traffic management requirements as appropriate.

Complete and assist with audits, including security and cleaning audits.

Support the delivery of low to medium-risk projects and provide general administrative support to the Facilities Management team.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.