MK Casino - Trainee Croupier

Merkur Casino; Milton Keynes; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular gaming establishment in Milton Keynes seeks Trainee Casino Dealers to join their team. This role requires a strong focus on customer service and a technical understanding of gaming products. No previous experience is needed, as full training will be provided. Successful candidates will learn to operate various table games, ensuring a fair and enjoyable environment for players. If you possess strong mathematical skills and a friendly demeanor, apply now to begin your exciting career in the casino industry.

Qualifications

• Sharp mathematical skills and keen eye for detail required.
• Ability to create a welcoming and enjoyable atmosphere for guests.
• Must be vigilant and alert to prevent cheating.

Responsibilities

• Operate table games like blackjack, roulette, and poker.
• Handle chips and manage bets placed by players.
• Explain game rules and address player questions.

Skills

Customer Focused

Technical understanding of Gaming product

Confident in decision making

Exceptional interpersonal skills

Ability to work independently

Flexibility to work various shifts

Job description

We are looking for Trainee Casino Dealers - no experience required we will provide full training in house! The life of a casino Dealer can be demanding, rewarding and very exciting! This is a niche skillset that can provide you with a long‑term career and open lots of doors to you! A casino dealer is responsible for operating table games such as blackjack, roulette, poker, and baccarat. They conduct the games in a professional and fair manner, ensuring that all rules and regulations are strictly followed. Dealers are also tasked with shuffling and dealing cards, handling chips, and managing bets placed by the players. In addition to their technical skills, dealers must have excellent customer service abilities. They are the face of the casino and need to create a welcoming and enjoyable atmosphere for all guests. This involves interacting with players, explaining the rules of the game, and addressing any questions or concerns they may have. Moreover, a dealer must be vigilant and alert to prevent and identify any cheating or fraudulent activities. They must also be able to handle large sums of money accurately and efficiently. Initial training is an intense 8 weeks learning all the skills you need. After completion of the in‑house training, you start as a Trainee Dealer, working through your probation period and once you reach a certain skill level will be promoted to Dealer. In around 12‑18 months you become fully proficient and confident in your role, and it may be time to start thinking about the next steps, training to become an Inspector. Beyond inspector there is a pit boss role and then you would start moving into casino management, but that's just 1 career path within the casino there are many other options and specialties too!

So, if you have the winning combination of sharp mathematical skills, a keen eye for detail, and a friendly yet professional demeanor then we want to hear from you!

• Customer Focused
• Technical understanding of Gaming product and offering
• Confident in decision making
• Exceptional interpersonal and communication skills
• Ability for independent working in a fast paced, high-volume environment.
• Being flexible and able to work a variety of shifts including night shifts and weekends.
• Ideally candidates will live in Milton Keynes

We can provide you with a full job description on request. If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us!