Mitigation Supervisor

ServiceMaster Clean of Fraser Valley; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Mitigation Supervisor to lead restoration efforts and enhance customer satisfaction. In this dynamic role, you will coordinate restoration processes, manage project satisfaction, and ensure safety protocols are strictly followed. This position offers the chance to make a positive impact in the community by helping customers in their most challenging moments. Join a dedicated team committed to delivering exceptional service and experience stability and growth in your career. If you are motivated and service-oriented, this opportunity is perfect for you.

Benefits

Service to the Community

Being Part of a Team

Stability & Growth

Qualifications

• 1+ years of experience in cleaning, restoration, or construction.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and oversee restoration processes to ensure quality control.
• Manage customer experience and supervise restoration technicians.
• Document restoration projects and ensure safety protocols are followed.

Skills

Cleaning

Restoration

Construction

Customer Service

Safety Protocols

Education

High School Diploma/GED

Job description

SERVPRO of Central Seattle is hiring a Mitigation Supervisor!

To learn more and apply, e-mail your resume and/or a brief description of work history to!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

1. Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
2. Manage the customer and client experience and overall project satisfaction. Communicate clear expectations to restoration technicians and supervise their activities.
3. Thoroughly document restoration projects to support the services provided.
4. Manage labor, equipment, and supply usage on assigned projects.
5. Communicate progress, problems, and important updates with internal team members.
6. Verify all safety protocols are established and followed for workplace safety.
7. Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
8. Coach and train restoration technicians.

Position Requirements

1. High school diploma/GED.
2. At least 1 year of experience in cleaning, restoration, or construction.
3. IICRC certification a plus, not required.
4. Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
5. Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
6. Ability to repetitively push/pull/lift/carry objects.
7. Ability to work with/around cleaning agents.

Compensation: $25.00 - $28.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

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WHY CONSIDER A CAREER WITH SERVPRO?

1. Service to the Community
2. Being Part of a Team
3. Stability & Growth