MINI Product Genius

Bowker MINI Blackburn; Blackburn; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Birthday holiday

Discount shopping platform

Preferential family rates on BMW, MINI

Company pension

Death in Service policy

Work wear supplied

Childcare voucher scheme

Cycle to work scheme

Training, coaching and development

Incentives and rewards

Free tickets to events

Staff social events

On site car parking

Job summary

Bowker Motor Group is recruiting a MINI Product Genius for their MINI Centre at Trident Park, Blackburn. You will be the face of the brand, engaging with customers in the showroom, sharing knowledge about MINI products, and delivering outstanding service to create sales opportunities.

As the go-to brand ambassador, you will connect with customers on a personal level, tailor options to their needs, and help bring the driving experience of MINI to life in a pressure-free environment.

Qualifications

• Experience in a customer-facing role.
• Passion for MINI is essential.
• Full UK driving license required.

Responsibilities

• Represent the MINI and Bowker in showroom.
• Provide exceptional customer care and share product knowledge.
• Generate sales leads by engaging customers and creating excitement about products.
• Be the brand ambassador and tailor the service to customer needs.

Skills

Customer service

Interpersonal skills

Communication

Team player

Passion for MINI

Full UK driving licence

Job description

Bowker Motor Group are recruiting a MINI Product Genius to join the Team at their MINI Centre on Trident Park in Blackburn.

The Role:

As a MINI Product Genius, you will be the face of the brand representing both MINI and Bowker. You will engage with our customers on a daily basis, within the showroom environment, sharing your knowledge of the MINI products (training will be provided), whilst providing an outstanding level of customer care and generating sales leads by creating excitement amongst customers about the products we offer.

Whilst the role is not a 'sales' role, your remit will be to share your passion in a pressure-free way, be the go to 'brand ambassador' for our customers and ensure they feel valued by understanding them on a personal level whilst providing a bespoke service to find the best option from the MINI range to suit their needs.

You will get to embrace the MINI range, live with it and experience it, to allow you to truly bring the driving experience to life.

Skills & Experience:

You will have previous experience in a customer-facing role and have a good understanding of what great customer service looks like. A passion for MINI should be a prerequisite for this position. We are looking for a true team player who wants to join our successful Centre and help take us to the next level.

You will need a full UK driving licence too, lots of energy and passion and will enjoy interacting with people on a daily basis. Good interpersonal and communication skills are therefore essential.

Hours of work are Monday to Friday 8.30am to 6.00pm, and Saturday 9.00am to 5.00pm on a rota basis.

The Benefits:

• 25 days holiday (plus bank holidays)
• Additional day's holiday on your birthday
• Discount retail shopping platform
• Preferential family rates on BMW, MINI and BMW Motorrad
• Company pension scheme
• Death in Service policy
• Work wear supplied
• Childcare voucher scheme
• Cycle to work scheme
• Training, coaching and development funded
• Incentives and rewards
• Free tickets to local and national events
• Staff social events
• On site car parking