MINI Product Genius

Bowker Motor Group

Lancashire

On-site

GBP 21,000 - 27,000

Full time

3 days ago

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Benefits offered by this job

25 days holiday + bank holidays

Birthday additional day off

Discount retail platform

Family rate benefits on BMW, MINI, BMW

Company pension scheme

Death in Service policy

Work wear provided

Childcare voucher scheme

Cycle to work scheme

Training & development funded

Incentives & rewards

Free tickets to events (local & UK

Staff social events

On-site car parking

Job summary

Bowker Motor Group invites applications for a MINI Product Genius to represent MINI and Bowker in our showroom. You will engage daily with customers, sharing your knowledge of MINI products (training provided) and delivering outstanding customer care to build excitement and sales leads.

This is a brand-forward role requiring energy, a true team spirit, and a passion for MINI. A full UK driving licence is essential and you will work a Monday–Friday schedule with Saturday on a rota basis.

Qualifications

Experience in a customer-facing role is essential.
A passion for MINI should be a prerequisite for the position.
A full UK driving licence is required; driving is part of the job.

Responsibilities

Represent the MINI brand and Bowker in the showroom with enthusiasm.
Share knowledge of MINI products and tailor options to customer needs.
Create excitement to generate sales leads and deliver a bespoke service to customers.

Skills

Customer-facing experience

MINI passion

UK driving licence

Interpersonal skills

Job description

As a MINI Product Genius, you will be the face of the brand representing both MINI and Bowker. You will engage with our customers on a daily basis, within the showroom environment, sharing your knowledge of the MINI products (training will be provided), whilst providing an outstanding level of customer care and generating sales leads by creating excitement amongst customers about the products we offer. Whilst the role is not a 'sales' role, your remit will be to share your passion in a pressure-free way, be the go to 'brand ambassador' for our customers and ensure they feel valued by understanding them on a personal level whilst providing a bespoke service to find the best option from the MINI range to suit their needs. You will get to embrace the MINI range, live with it and experience it, to allow you to truly bring the driving experience to life.

You will have previous experience in a customer-facing role and have a good understanding of what great customer service looks like. A passion for MINI should be a prerequisite for this position. We are looking for a true team player who wants to join our successful Centre and help take us to the next level. You will need a full UK driving licence too, lots of energy and passion and will enjoy interacting with people on a daily basis. Good interpersonal and communication skills are therefore essential. Hours of work are Monday to Friday 8.30am to 6.00pm, and Saturday 9.00am to 5.00pm on a rota basis.