Midlands Homeownership & Leasehold Pro - Car Allowance

RG Setsquare; Birmingham; Presencial; GBP 33.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Car allowance

Descripción de la vacante

RG Setsquare is seeking an experienced Homeownership Officer to manage leasehold and homeownership properties across the Midlands. The role includes advising leaseholders, handling service charges and coordinating with internal teams and external stakeholders.

A full UK driving licence and access to a vehicle are required. The position is permanent and Birmingham-based with Midlands-wide coverage, offering a salary of £33,000–£37,500 per annum plus a car allowance.

Formación

• Proven experience within homeownership or leasehold management.
• Experience managing a portfolio of leasehold, shared ownership or homeownership properties.
• Good knowledge of leasehold and shared ownership legislation and processes.
• Experience with service charges, Section 20 consultations and leaseholder matters.
• Strong communication and customer service skills.
• Ability to manage your own workload and prioritise competing demands.
• Excellent organisational and administrative skills.
• Confidence to deal with complex queries, complaints and challenging situations.
• Good IT skills and experience using housing management systems.

Responsabilidades

• Manage a portfolio of leasehold and homeownership properties across the Midlands.
• Provide professional advice and support to leaseholders, shared owners and other customers.
• Administer and manage service charges, ground rents and other homeownership related charges.
• Deal with leasehold enquiries, complaints, breaches and queries
• Support the delivery of major works and consultation processes
• Manage leasehold and homeownership transactions, including sales, assignments and staircasing
• Work closely with internal teams, contractors, solicitors and external stakeholders.
• Take appropriate action to address breaches of lease and recover outstanding debts
• Undertake site visits across the Midlands as required.

Conocimientos

Leasehold management

Communication

Organisation

Customer service

IT skills

Driving licence

Herramientas

Housing management system

Descripción del empleo

RG Setsquare is seeking an experienced Homeownership Officer to manage leasehold and homeownership properties across the Midlands. The role includes advising leaseholders, handling service charges and coordinating with internal teams and external stakeholders.

A full UK driving licence and access to a vehicle are required. The position is permanent and Birmingham-based with Midlands-wide coverage, offering a salary of £33,000–£37,500 per annum plus a car allowance.