Home Ownership & Leasehold Specialist

clarionhg; Norwich; Hybrid; GBP 33,000 - 39,000; Full time

Job summary

Clarion Housing Group in Norwich is seeking three Home Ownership Specialists to join our Home Ownership Directorate. You will manage a varied caseload of home ownership enquiries and transactions, delivering a professional, accurate service while ensuring compliance with legislation and policy.

This role requires strong analytical skills, experience in leasehold management, and the ability to review leases and related documentation.

Qualifications

• Proven experience in housing or property management.
• Strong knowledge of leasehold management and relevant legislation.
• Experience reviewing and interpreting leases and policy documentation.
• Excellent customer service, written communication and stakeholder management skills.

Responsibilities

• Deliver a compliant, customer-focused service to homeowners and manage a varied caseload.
• Review leases, legislation and policy to make balanced, evidence-based decisions.
• Collaborate with internal teams and external stakeholders to improve processes and outcomes.

Skills

Housing experience

Leasehold management

Stakeholder management

Customer service

Attention to detail

Organizational skills

Problem solving

Collaboration

Tools

Microsoft Office

Job description

Clarion Housing Group in Norwich is seeking three Home Ownership Specialists to join our Home Ownership Directorate. You will manage a varied caseload of home ownership enquiries and transactions, delivering a professional, accurate service while ensuring compliance with legislation and policy.

This role requires strong analytical skills, experience in leasehold management, and the ability to review leases and related documentation.