Remote Lettings Manager High-Impact Housing

Platform Housing Group; West Midlands; Hybride; GBP 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Up to 28 days annual leave

Family friendly policies

Medicash membership

Pension contribution up to 12%

Learning and Development opportunities

Résumé du poste

Platform Housing Group is seeking a Lettings Manager to lead a high-performing, customer-focused team in a home-based role across the Midlands. You will drive KPI targets, minimise void rent loss and ensure excellent service for new and existing customers.

This fixed-term contract (up to 6 months) offers up to £49,711 salary and requires agile leadership, strong stakeholder relationships, and a DBS check. You should be based near Worcester or Birmingham for occasional meetings.

Qualifications

• Experience of Lettings or Housing Management, ideally gained in social housing.
• Proven ability to develop and maintain relationships with Local Authorities and partners.
• Experience managing a team with coaching and agile leadership.
• Strong negotiation and influencing skills with a customer-focused approach.
• Ability to work in a fast-paced environment and drive KPI performance.
• Role is home-based but based near Worcester or Birmingham offices for meetings.
• Willingness to undergo a basic DBS check.

Responsabilités

• Lead and motivate a high-performing Lettings team to achieve KPI targets.
• Manage workloads and coach to develop team potential.
• Drive new customer acquisition for vacant homes via a robust marketing process.
• Ensure clear, timely guidance for applicants and smooth application completion.
• Maintain low void rent loss and high customer satisfaction.

Connaissances

Lettings

Housing Management

Team management

Negotiation

Communication

Agile

Description du poste

Platform Housing Group is seeking a Lettings Manager to lead a high-performing, customer-focused team in a home-based role across the Midlands. You will drive KPI targets, minimise void rent loss and ensure excellent service for new and existing customers.

This fixed-term contract (up to 6 months) offers up to £49,711 salary and requires agile leadership, strong stakeholder relationships, and a DBS check. You should be based near Worcester or Birmingham for occasional meetings.