Mid Market Account Manager

JR United Kingdom; Stoke-on-Trent; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company is seeking a skilled Account Manager to drive client engagement and profitability in Stoke-on-Trent. This pivotal role involves utilizing strong communication, negotiation skills, and analytical capabilities to manage and nurture customer relationships effectively. The position offers a competitive salary along with various employee benefits, including flexible working options and private medical insurance.

Benefits

25 days holidays + bank holidays + birthday off

Remote and flexible working

Long service awards

Private Medical Insurance

Enhanced maternity/paternity leave

Qualifications

• Positive track record in sales and account management.
• Ability to manage relationships effectively with clients.
• Team player and able to work independently.

Responsibilities

• Manage a portfolio of clients through strategic account management.
• Ensure customer satisfaction and business success via effective communication.
• Analyze client data to enhance service offering.

Skills

Negotiation and influencing skills

Communication skills

Problem-solving skills

Analytical skills

Tools

Microsoft Office

Job description

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Client:

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Requirements

•A good track record of working in a sales and account management environment

•Good negotiation and influencing skills

•Good communication skills, written and verbal

•Proficient user of Microsoft Office applications

•Commercial approach when making decisions

•Good problem-solving and numerical skills

•Able to work as a team and individually

•Ability to analyse and review large data sets quickly and effectively- quickly establishing any anomalies and the best proposition for the customer

Other information

? Salary: Up to £26,000 per annum plus commission

? Holidays: 25 days + bank holidays + ? your birthday off

? Remote and flexible working

? Long service awards

? Private Medical Insurance

? Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave