Account Executive

iO Associates - UK/EU; Greater London; Remote; GBP 31,500 - 38,500; Full time

Job summary

An innovative healthtech software company is seeking a Senior Delivery Consultant to enhance client relationships and optimize software utilization. In this role, you will manage client accounts, provide product education, and collaborate with internal teams to drive business growth. This position offers a unique opportunity to work in a dynamic environment that empowers healthcare providers with cutting-edge solutions. If you're passionate about healthcare IT and have a knack for account management, this role is perfect for you. Join a forward-thinking company that values your expertise and offers a supportive training environment.

Qualifications

• 3+ years in software account management, preferably in healthcare.
• Strong understanding of healthcare IT and industry trends.

Responsibilities

• Manage and develop client relationships to enhance customer satisfaction.
• Provide product education and support, ensuring effective software use.

Skills

Account Management

Communication Skills

Problem-Solving Skills

Healthcare IT Knowledge

Business Growth Identification

Education

3+ years in software account management

Tools

Salesforce

Jira

Job description

Senior Delivery Consultant | Recruiting in the Security & Defence Sector

Role: Account Executive

Location: Remote (with 1 day/month in Skegness)

Hours: Full-time, Mon-Fri, 9am-5:30pm

Contract: Permanent

Salary: up to £35k

iO are supporting a Healthtech Software company who are an award-winning software company providing innovative solutions for Sexual Health, HIV, and SARC services. Their mission is to empower healthcare providers with secure, efficient software that enhances patient care.

As an Account Executive, you will support and maintain client accounts, ensuring they understand and utilise the software effectively. You'll receive in-depth training on the products, gaining a holistic understanding of the services available. You'll also assist with exhibitions and collaborate with internal teams to enhance customer experience.

Key Responsibilities

• Manage and develop client relationships
• Provide product education and support
• Identify opportunities for business growth
• Collaborate with internal teams to enhance product offerings
• Ensure customer satisfaction and service optimisation

Minimum Requirements

• 3+ years in software account management, preferably in healthcare
• Strong understanding of healthcare IT and industry trends
• Excellent communication and problem-solving skills
• Experience with CRM tools (e.g., Salesforce, Jira)
• Knowledge of data security and compliance (ISO27001, GDPR, Cyber Essentials)

If you are an experienced Account Executive within the Healthtech industry, we encourage you to apply. CV reviews will begin on 12/03/25, so do not hesitate to apply!

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Advertising, Health Care Provider, and Information Technology

Industries

Hospitals and Health Care