Mental Health Urgent Care HCA

Greater Manchester Mental Health NHS Foundation Trust; Bolton; On-site; GBP 23,000 - 30,000; Full time

Job summary

A mental health service provider in Bolton is seeking a dedicated individual to join their Mental Health Liaison Service. The role involves providing support in urgent care services, direct nursing care, and maintaining a welcoming environment for patients. Candidates should have experience in care settings, strong communication skills, and training in mental and physical health. The position offers 27 days of annual leave plus bank holidays, with opportunities for development and training.

Benefits

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Qualifications

• Experience of working in a care setting.
• Awareness of mental health difficulties.
• Experience of working with people in distress and managing challenging situations.

Responsibilities

• Support and assist qualified staff in urgent care services.
• Provide direct nursing care and maintain the cleanliness of the waiting area.
• Perform delegated duties from the shift coordinator.

Skills

Good interaction and communication skills

Delivering physical health

Able to respond sensitively to emotional stress

Education

English or Maths Qualification or equivalent

Mental Health Awareness Training

Physical Health Training

Job description

The Mental Health Liaison Service is an ageless service, working with patients of all ages. The post holder will be expected to have some experience working with a wide variety of patient demographics, including children and older adults.

The post holder will be required to work 37.5 hours a week including shifts, weekends, bank holidays, and nights. This service operates over 7 days a week24 hours per day and so there will be times when the post holder will need to frequently work out of hours to operate the service and meet patient needs.

Main duties of the job

The post holder will be a member of the Mental Health Liaison Service in GMMH - Bolton Urgent Care Services and will provide support and assistance to the professionally qualified staff in the department. The post holder will support patients placed in the urgent care centre, this is a waiting area for patient to wait for a mental health assessment to be completed by the Liaison Practitioners. The post holder will support patients placed in the section 136 suite.

Responsibilities will include direct nursing care, cleaning of the waiting area, and delegated duties from the shift coordinator.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than120locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme
• Blue Light Card Discounts

Person Specification

Qualifi

• English or Maths Qualification or equivalent
• Mental Health Awareness Training
• Physical Health Training

Knowledge and skills

• Good interaction and communication skills
• Delivering physical health
• Able to respond sensitively to emotional stress

Experience

• Experience of working in a care setting
• Awareness of Mental Health difficulties
• Experience of working with people in distress, behaving unusually and managing challenging situations
• Experience of working as part of a team

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.