Mental Health Admin Coordinator - Patient-Focused Support

Dorset HealthCare University NHS Foundation Trust; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in the UK is looking for an Administrative Assistant to support the Bournemouth Integrated Community Mental Health Team. The role requires strong organizational skills, proficiency in Microsoft Office, and the ability to handle a busy environment. Applicants should demonstrate excellent communication abilities and a compassionate approach when interacting with patients. This position offers a dynamic work experience within a supportive team.

Qualifications

• Excellent telephone manner; often the first point of contact.
• Good attention to detail and ability to cope with complex tasks.
• Experience dealing with sensitive situations.

Responsibilities

• Provide efficient administrative and reception support.
• Assist with workload management in a busy team.
• Maintain accurate databases and ensure up-to-date information.
• Demonstrate compassionate approach when dealing with distress.

Skills

Excellent communication skills

Strong administrative experience

Proficiency in Microsoft Office

Ability to multi-task

Compassionate and resilient

Willingness to learn

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Winscribe

NHS systems

Job description

A healthcare provider in the UK is looking for an Administrative Assistant to support the Bournemouth Integrated Community Mental Health Team. The role requires strong organizational skills, proficiency in Microsoft Office, and the ability to handle a busy environment. Applicants should demonstrate excellent communication abilities and a compassionate approach when interacting with patients. This position offers a dynamic work experience within a supportive team.