Membership Sales & Experience Host

Cardiff Directory; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount

Champions programme

Career development

Group Training experience

Performance culture

Job summary

Everlast Gyms Cardiff is hiring a Sales Host to grow our membership community and deliver outstanding member experiences. You will welcome prospects, support renewals and upgrades, and promote gym solutions that help members reach their goals.

You will represent the brand with energy, drive membership growth, and work with the club team to meet sales targets while delivering exceptional service to every member and guest.

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administration skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours, including weekends and Bank Holidays.

Responsibilities

• Convert prospects into members through engaging tours and conversations.
• Drive membership sales, renewals, upgrades and add-on opportunities.
• Conduct tailored club tours based on fitness goals and needs.
• Build relationships to improve retention and engagement.
• Operate membership and CRM systems to manage enquiries.
• Support club campaigns and events to boost participation.
• Collaborate with the wider team to meet sales targets.

Skills

Sales

Customer service

Communication

Relationship building

Organisational skills

Teamwork

Flexibility

CRM systems

Tools

CRM systems

Job description

Everlast Gyms Cardiff is hiring a Sales Host to grow our membership community and deliver outstanding member experiences. You will welcome prospects, support renewals and upgrades, and promote gym solutions that help members reach their goals.

You will represent the brand with energy, drive membership growth, and work with the club team to meet sales targets while delivering exceptional service to every member and guest.