Membership Operations Assistant

Leaders.inc; Greater London; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

Leaders.inc, based near Surrey, is hiring a Membership Operations Assistant to join a small, ambitious team in a hybrid role. The successful candidate will support the operations manager and ensure smooth member communications, onboarding and events.

The role covers leadership meeting support, logistics for Learning Mornings and events, and diligent management of membership records and systems. A strong organisational mindset and proactive approach are essential.

Qualifications

• Highly organised and reliable.
• Warm, approachable and confident with people.
• Accurate, discreet and trustworthy.
• Calm under multiple deadlines.
• Proficient with digital systems and spreadsheets.
• Proactive and able to anticipate what needs doing next.

Responsibilities

• Member communications and onboarding.
• Support leadership group meetings.
• Coordinate Learning Mornings and member events.
• Oversee venues, speakers and event logistics.
• Maintain membership records and systems.

Skills

Organisational skills

Communication

Meeting coordination

Event logistics

Spreadsheets

Tools

Member systems

Job description

We're hiring a Membership Operations Assistant to join the team at Leaders.inc.

Surrey-based | Hybrid working

Full-time or part-time by agreement

Immediate start

Leaders.inc is growing, and we’re looking for a highly organised Membership Operations Assistant to work closely with our Operations Manager. This role will suit someone who enjoys making things happen and takes pride in getting the details right.

This is a hands-on role supporting:

• Member communications and onboarding
• Leadership group meetings
• Learning Mornings and member events
• Venues, speakers and event logistics
• Membership records and systems

We’re looking for someone who is:

• Exceptionally organised and reliable
• Warm, approachable and confident with people
• Accurate, discreet and trustworthy
• Calm when managing multiple deadlines
• Confident using digital systems and spreadsheets
• Proactive and able to anticipate what needs doing next

We’re a small, ambitious and supportive team that works at pace and takes pride in delivering an excellent experience for our members.

Applicants must live within reasonable travelling distance of Surrey.