Membership Officer

Morgan Hunt UK Limited; Greater London; Hybrid; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Hybrid work model

3-month initial contract

Job summary

Morgan Hunt UK Limited is seeking a Membership Officer in a hybrid role in Central London. The position supports subscription-based projects with membership registration, invoicing, and records management.

The role requires a DBS check and offers a 3‑month initial contract with 2 days in the office and 3 days from home. You will develop and maintain the membership/finance database, handle PO numbers, issue invoices, and respond to membership queries while supporting other project activities.

Qualifications

• Experience in administrative roles.
• Experience setting up and running administrative systems.
• Proficiency in Word, Excel, and Outlook.
• Excellent telephone skills.
• Attention to detail and accuracy.
• Strong writing and editing skills.
• Flexibility and initiative.
• Ability to meet tight deadlines and priorities.

Responsibilities

• Develop and maintain the membership and finance database, including renewal records and service status.
• Liaise with project teams to obtain PO numbers from member services.
• Collaborate with finance to raise invoices and manage paperwork.
• Respond to membership queries from members and colleagues.
• Host monthly cluster meetings to discuss membership data.
• Attend meetings and take minutes for other projects.
• Undertake additional duties as required.

Skills

MS Word

MS Excel

Outlook

Telephone skills

Attention to detail

Writing skills

Initiative

Time management

Team player

Tools

MS Word

MS Excel

Outlook

Job description

Job Title:

Membership Officer

• Initially for 3 months
• Hybrid
• Central London
• £21.95 per hour Umbrella

About the Role:

We are seeking a dedicated and detail-oriented Membership Officer. This role is integral to providing high quality administrative and financial support to subscription-based projects. You will manage all aspects of membership registration and invoicing, maintain accurate records, and support the day-to-day functions. This is a hybrid role, 2 days in the office and 3 days from home. This role requires a DBS check.

Key Responsibilities:

• Develop and maintain the membership and finance database, including membership renewal records and current service status
• Liaise with project teams to obtain Purchase Order (PO) numbers from member services
• Collaborate with the finance department to raise invoices and manage relevant paperwork
• Respond to membership related queries from network members and colleagues
• Host monthly cluster meetings to discuss membership data and foster collaboration
• Provide support to other projects, including attending meetings, taking minutes
• Undertake additional duties as required

Person Specification:

• Relevant experience in an administrative role
• Experience setting up and running administrative systems.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent telephone skills.
• Attention to detail and accuracy.
• Strong writing and editing skills.
• Flexibility and ability to act on own initiative
• Ability to work efficiently to tight deadlines and prioritize workload
• Team player with the ability to work as part of a small team

Desirable Criteria:

• Experience in membership services.
• Experience organising meetings and taking minutes.