Membership Growth Manager

Flow Sports Personnel Ltd; Farnham; On-site; GBP 34,000 - 48,000; Full time

Job summary

Flow Sports Personnel Ltd is recruiting for a Membership Manager based at our client's site in Farnham, Surrey. You will lead the Membership Advisors, drive membership growth, and monitor KPIs to ensure performance aligns with company values and targets.

You will empower your team with strong product knowledge, maintain up-to-date administration and systems, and strive to convert users into members while delivering excellent customer service across all facility aspects.

Qualifications

• Experience in membership management or sales leadership.
• Strong communication with internal and external stakeholders.
• Ability to motivate and manage a sales team to achieve targets.
• Knowledge of membership systems and processes.

Responsibilities

• Lead and coach the Membership Advisors to meet KPIs and targets.
• Monitor performance and provide regular feedback and support.
• Develop strategies to convert users to members and grow membership.
• Ensure high levels of customer service and product knowledge across facilities.

Skills

Membership management

Sales management

Team leadership

Communication skills

KPI driven

Job description

Flow Sports Personnel Ltd is recruiting for a Membership Manager based at our client's site in Farnham, Surrey. You will lead the Membership Advisors, drive membership growth, and monitor KPIs to ensure performance aligns with company values and targets.

You will empower your team with strong product knowledge, maintain up-to-date administration and systems, and strive to convert users into members while delivering excellent customer service across all facility aspects.