Membership Growth Manager - Leisure Centre

Flow Sports Personnel Ltd; Sunderland; On-site; GBP 32,000 - 42,000; Full time

Job summary

Flow Sports Personnel Ltd invites applications for a Membership Manager at their flagship Silksworth, Sunderland site. Lead a busy team of Membership Advisors, driving membership growth and ensuring high standards of customer service.

You will mentor the team, monitor KPIs, and develop strategies to convert prospects into members, while keeping administration compliant and up to date with our operational systems.

Qualifications

• Experience in membership management or sales management.
• Excellent communication and customer service skills.
• Ability to motivate and drive a sales team to targets.

Responsibilities

• Lead Membership Advisors to achieve KPIs and targets.
• Develop and implement membership growth strategies.
• Maintain administration and systems to ensure compliance.

Skills

Team leadership

Sales management

Customer service

Communication skills

Job description

Flow Sports Personnel Ltd invites applications for a Membership Manager at their flagship Silksworth, Sunderland site. Lead a busy team of Membership Advisors, driving membership growth and ensuring high standards of customer service.

You will mentor the team, monitor KPIs, and develop strategies to convert prospects into members, while keeping administration compliant and up to date with our operational systems.