Membership Growth Manager – Lead a High-Impact Team

Flow Recruitment Ltd; Farnham; On-site; GBP 35,000 - 48,000; Full time

Job summary

Flow Recruitment Ltd on behalf of a major UK leisure operator invites applications for a Membership Manager at their Farnham site. You will lead a busy membership team, drive growth, and manage performance against KPIs to convert users into members.

You will develop product knowledge across facilities, ensure excellent customer service, and keep administration and systems compliant. The ideal candidate has membership management or sales leadership experience and strong communication to motivate

Qualifications

• Experience in membership management or sales leadership roles.
• Excellent communication and customer service skills are essential.
• Ability to motivate and develop a sales-focused team.

Responsibilities

• Lead a busy Membership team and support Advisors.
• Set and monitor KPIs and targets to drive growth.
• Develop strategies to convert users to members.
• Ensure administration and systems are up to date and compliant.

Skills

Leadership

Communication

Customer service

Sales motivation

Job description

Flow Recruitment Ltd on behalf of a major UK leisure operator invites applications for a Membership Manager at their Farnham site. You will lead a busy membership team, drive growth, and manage performance against KPIs to convert users into members.

You will develop product knowledge across facilities, ensure excellent customer service, and keep administration and systems compliant. The ideal candidate has membership management or sales leadership experience and strong communication to motivate