Sales Manager - Sports Leisure Centre

Flow Sports Personnel Ltd; Farnham; On-site; GBP 42,000 - 52,000; Full time

Job summary

Flow Sports Leisure operates one of the UK's leading fitness and leisure sites. We are recruiting a Membership Manager to lead a busy team at Farnham, Surrey, driving membership growth and excellent service.

You will line-manage Membership Advisors, set KPIs, monitor performance, and develop product knowledge to convert visitors to members while maintaining compliant admin and systems.

Qualifications

• Membership management or Sales management background
• Excellent communication skills with internal and external stakeholders
• Experience motivating and driving a sales team to success

Responsibilities

• Provide line manager support to Membership Advisors and drive performance against KPIs
• Lead the team to maximise opportunities and convert users to members
• Maintain up-to-date administration and systems compliant with policy and process

Job description

Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their leading site, based in Farnham, Surrey.

What your role will be

Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.

You will manage the team with the philosophy to ensure that 'everyone's a member.' Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This will include making sure administration and systems are kept up to date and compliant.

Your background

The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success