Membership Growth Lead - Sales & Team Leadership

Flow Recruitment; Farnham; Vor Ort; GBP 32.000 - 52.000; Vollzeit

Zusammenfassung

Flow Recruitment is seeking a proactive Membership Manager for a leading leisure operator in Farnham, Surrey. You will lead a busy team of Membership Advisors, drive growth, and ensure exceptional member experiences based on our spirit values.

In this role you will set KPI targets, monitor performance, and develop strategies to convert users into members. You will coach your team to achieve excellence with strong product knowledge across facilities and customer needs, while maintaining compliant

Qualifikationen

• Experience in membership management or sales management.
• Excellent communication skills and stakeholder liaison abilities.
• Ability to motivate and drive a sales team to success.

Aufgaben

• Lead Membership Advisors to achieve KPIs and targets.
• Drive growth of membership and conversion from users to members.
• Oversee administration and systems to ensure compliance and up-to-date records.

Kenntnisse

Team leadership

Communication

Customer service

KPI management

Sales experience

Jobbeschreibung

Flow Recruitment is seeking a proactive Membership Manager for a leading leisure operator in Farnham, Surrey. You will lead a busy team of Membership Advisors, drive growth, and ensure exceptional member experiences based on our spirit values.

In this role you will set KPI targets, monitor performance, and develop strategies to convert users into members. You will coach your team to achieve excellence with strong product knowledge across facilities and customer needs, while maintaining compliant