Membership Growth Host & Experience Consultant

Frasers Group; Livingston; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free Everlast Gyms membership

20% colleague discount across Frasers'

Everlast Gyms recognition programme

Opportunities for PT sessions outside

Training and development opportunities

Group Training opportunities

High-performance culture

Job summary

Everlast Gyms in Livingston is seeking a part-time Sales Host to deliver outstanding member experiences while driving membership growth and retention. You will act as a brand ambassador, welcoming prospects and supporting the club's commercial goals with exceptional service to members, guests and potential customers.

The role suits someone passionate about fitness and sales, offering opportunities to progress within a fast-growing Frasers Group brand and participate in training and development

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administrative skills.

Responsibilities

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and additional spend opportunities.
• Conduct tailored club tours based on fitness goals and needs.
• Use effective questioning, rapport building and objection handling techniques.
• Follow up enquiries to maximise membership conversion.
• Build strong relationships with members to improve retention and engagement.
• Support the delivery of club sales and retention targets.

Skills

Fitness passion

Customer service

Sales

Communication skills

Relationship building

Target driven

Organisational skills

Tools

CRM systems

Job description

Everlast Gyms in Livingston is seeking a part-time Sales Host to deliver outstanding member experiences while driving membership growth and retention. You will act as a brand ambassador, welcoming prospects and supporting the club's commercial goals with exceptional service to members, guests and potential customers.

The role suits someone passionate about fitness and sales, offering opportunities to progress within a fast-growing Frasers Group brand and participate in training and development