Membership Growth Director: Data-Driven Engagement

British Healthcare Trades Association

United Kingdom

Hybrid

GBP 90,000 - 120,000

Full time

3 days ago

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Benefits offered by this job

Pension

Annual leave entitlement

Flexible working arrangements

Job summary

British Healthcare Trades Association is seeking a Head of Membership to drive significant and sustainable growth in members and income through proactive, relationship-led engagement with healthtech leaders across the UK.

The role leads the full membership lifecycle, championing the use of CRM, data, automation and AI to identify opportunities, improve insight and scale membership activity, reporting to the Senior Leadership Team.

Qualifications

Must build strong relationships with senior decision-makers across healthtech.
Proven track record in growing membership or stakeholder communities.
Experience leading teams and delivering strategic memberships initiatives.
Excellent communication and networking abilities.
Comfort with CRM, data insights and digital engagement tools.

Responsibilities

Develop and deliver an ambitious membership growth strategy aligned with the Strategic Plan.
Identify and build relationships with prospective members and senior decision-makers.
Engage directly with members to understand priorities and challenges.
Strengthen the membership proposition and member journey from onboarding to advocacy.
Lead CRM roadmap, data quality, dashboards and segmentation to drive growth.