Member Service Representative / Loan Officer

Abound Credit Union; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local credit union in the United Kingdom is seeking a Member Service Representative / Loan Officer to promote products and meet members' financial needs. You will open accounts, resolve issues, and process loans while maintaining a friendly and professional demeanor. The ideal candidate has customer service experience and a high school diploma. This role provides a supportive team environment and numerous benefits.

Benefits

Pension

Health, Dental, Vision and Other Insurance Coverage

Paid Personal Time Off

Paid Holidays

Life Insurance

Short and Long-Term Disability

401(k) with matching funds

Tuition Reimbursement

HSA, FSA, and Dependent Care Spending Accounts

Qualifications

• Must maintain a professional demeanor and appearance.
• Ability to proficiently operate a computer, calculator, and copier.
• Customer service experience and specialized financial courses a plus.

Responsibilities

• Promote Credit Union products and services based on member needs.
• Open member accounts and resolve issues.
• Provide loan processing, closing, and disbursal services.

Skills

Customer service experience

Communication skills

Self-motivated

Team support

Education

High school diploma or equivalent

Job description

Career Opportunities with Abound Credit Union

A great place to work.

Careers at Abound Credit Union

Member Service Representative / Loan Officer

Member Service Representative / Loan Officer

Are you ready to join a team that is committed to hardworking Kentuckians?

If so, Abound Credit Union might be the place for you!

We are driven by our selfless dedication to members and community. We create a connected, learning-driven, and fun environment that fuels our passion to inspire financial wellness. We do that by sharing our knowledge, strength, and accessibility to provide market-leading value that makes more possible for our members.

Here at Abound Credit Union, culture is a big deal. We roll up our sleeves each day to make this an awesome place to work. We want to bring great things to our communities, be awesome to each other, ready for whatever comes our way, and are hungry to learn and grow as people and professionals. Our best is built from the inside out.

Abound Credit Union is now hiring friendly, enthusiastic, and just overall awesome personalities to serve as a resource for our member’s financial needs.

What You’ll Do:

• Promote Credit Union products and services based on member needs.
• Open member accounts, resolve issues, and handle the member’s daily needs.
• Provide loan processing, closing, and disbursal services to members.
• Meet monthly goals.

**Full job description will be provided if you are selected for an interview.**

What We Need:

• Minimum of a high school diploma or equivalent.
• Ability to effectively communicate Credit Union products and services.
• Self-motivated and enthusiastic with a willingness to support others on your team.
• Maintain a professional and friendly demeanor.
• Maintain a professional appearance.
• Ability to proficiently operate a computer, calculator, and copier.
• Customer service experience and specialized financial courses a plus!
• Pension
• Health, Dental, Vision and Other Insurance Coverage
• Paid Personal Time Off
• Paid Holidays
• Life Insurance
• Short and Long-Term Disability
• 401(k) with matching funds
• Tuition Reimbursement
• HSA, FSA, and Dependent Care Spending Accounts