Member Host & Events Concierge

Bidvest Noonan; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bidvest Noonan in Greater London is seeking an enthusiastic Member Host to be the friendly first contact for members and guests. You will support daily operations, greet visitors, and contribute to a welcoming atmosphere across facilities.

In this role you will coordinate events, oversee meeting spaces, and collaborate with teams to ensure outstanding service. The ideal candidate has strong communication, a proactive mindset, and a genuine passion for hospitality.

Qualifications

• Strong communication and interpersonal skills.
• Ability to learn and take initiative.
• Comfortable engaging with members and guests.

Responsibilities

• Act as a professional and vibrant ambassador for all visitors, members, and colleagues across departments, whether in person, via email, or on the phone.
• Work closely with the team to organize and execute regular Member Engagement Events in line with the calendar.
• Ensure all communal areas—including Member Lounges, Kitchens and Meeting Rooms,—are maintained to the highest standards, promptly addressing any member requests to keep amenities meeting their needs.
• Facilitate a seamless and welcoming arrival experience for all members and their guests.
• Oversee the booking of meeting rooms and event spaces, ensuring optimal utilization through careful planning.
• Manage the execution of meetings and events, from set-up to clean-up, ensuring all specific requirements are met while building strong relationships to handle attendance and cancellations.
• Cultivate strong relationships with members, continuously seeking innovative ways to improve service delivery.

Skills

People skills

Attention to detail

Proactive attitude

Job description

Bidvest Noonan in Greater London is seeking an enthusiastic Member Host to be the friendly first contact for members and guests. You will support daily operations, greet visitors, and contribute to a welcoming atmosphere across facilities.

In this role you will coordinate events, oversee meeting spaces, and collaborate with teams to ensure outstanding service. The ideal candidate has strong communication, a proactive mindset, and a genuine passion for hospitality.