Guest Experience Host - Warm Welcomes & Timely Seating

The Breakers; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Breakers in Greater London is seeking a friendly Host/Hostess to greet guests with energy and warmth, manage the waitlist and seating, and provide a welcoming farewell. You will stay informed on floor plan information and seating rotation, and ensure accurate use of guests' names and information.

You will also communicate effectively with servers and kitchen staff and handle cash and card transactions with precision, contributing to a smooth dining experience for all guests.

Qualifications

• Must have excellent customer service skills.
• Be friendly and outgoing.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Greet guests in a friendly and timely manner.
• Seat guests in a timely manner.
• Maintain knowledge of current menu offerings, specials, and promotions.
• Handle waitlist and special requests with a positive attitude.
• Offer guests all available seating options.
• Stay abreast of floor plan information and seating rotation.
• Accurately use guests' names and information.
• Communicate effectively with the servers and kitchen staff.
• Handle cash and credit card transactions accurately.

Skills

Customer service

Friendly & outgoing

Communication

Multitasking

Stress management

Education

High School diploma or equivalent

Job description

The Breakers in Greater London is seeking a friendly Host/Hostess to greet guests with energy and warmth, manage the waitlist and seating, and provide a welcoming farewell. You will stay informed on floor plan information and seating rotation, and ensure accurate use of guests' names and information.

You will also communicate effectively with servers and kitchen staff and handle cash and card transactions with precision, contributing to a smooth dining experience for all guests.