Front Desk Security & Member Experience Lead

Bidvest Noonan; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Bidvest Noonan is seeking a Members Safety Officer to deliver front-of-house security and exceptional client service within a boutique environment. You will manage visitor flow, provide guidance, and collaborate with security and client teams to ensure safety and a welcoming atmosphere.

This role requires a proactive, flexible approach with strong communication skills and a focus on safety and customer experience for Members and visitors.

Qualifications

• Valid SIA Door Supervisor licence is required.
• Valid SIA CCTV licence is required.
• Excellent verbal and written English communication.

Responsibilities

• Provide a visible, professional front-of-house presence and customer service.
• Direct visitors and manage access to buildings with discretion and professionalism.
• Coordinate with security and service partners to ensure seamless delivery of services.

Skills

SIA Door Supervisor

SIA CCTV License

English Proficiency

Customer Service

Communication Skills

Situational Awareness

Teamwork

IT Literacy

Job description

Bidvest Noonan is seeking a Members Safety Officer to deliver front-of-house security and exceptional client service within a boutique environment. You will manage visitor flow, provide guidance, and collaborate with security and client teams to ensure safety and a welcoming atmosphere.

This role requires a proactive, flexible approach with strong communication skills and a focus on safety and customer experience for Members and visitors.