Member Experience Fitness Coach | Tours & Group Classes

JD Gyms; Cheltenham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Staff Discount On JD Group and other品牌

Personal development opportunities

Job summary

JD Gyms is expanding across the UK and seeks engaging team members to deliver a welcoming member experience on the gym floor, lead tours, run group exercise classes and deliver inductions. The role focuses on brand standards, safety and a collaborative team approach within a rapidly growing club network.

You will help prospective members join, maintain high cleanliness and safety standards, and contribute to energy efficiency and community initiatives while providing excellent service.

Qualifications

• Passion for fitness, health, wellbeing and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt communication and engagement styles for different members and colleagues.
• Open to feedback and committed to continuous learning.
• Understands the importance of a great member experience.
• Flexible in hours worked.
• Enjoys working collaboratively as part of a team and supporting others.
• Level 3 Personal Trainer qualification.

Responsibilities

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Work safely and in accordance with company policies, procedures and relevant legislation at all times.
• Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Skills

Passion for fitness

Brand standards

Enthusiastic learner

Adapt communication

Open to feedback

Member experience

Flexible hours

Teamwork

Personal Trainer qualified

Education

Personal Trainer qualification (Level 3 EQF 4)

Job description

JD Gyms is expanding across the UK and seeks engaging team members to deliver a welcoming member experience on the gym floor, lead tours, run group exercise classes and deliver inductions. The role focuses on brand standards, safety and a collaborative team approach within a rapidly growing club network.

You will help prospective members join, maintain high cleanliness and safety standards, and contribute to energy efficiency and community initiatives while providing excellent service.