Member Experience Fitness Coach – Classes & Tours

JD Gyms; Watford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms in Watford is seeking a dedicated team member to deliver a welcoming member experience. You will engage with members, conduct inductions, and lead group exercise classes to uphold high standards and brand values.

Join a fast-growing gym chain and help prospective members join, perform club checks, maintain cleanliness, and ensure safety while representing JD Gyms in all interactions.

Qualifications

• Passion for fitness, wellbeing and helping people.
• Represents JD Gyms brand standards and values.
• Enthusiastic, open to learning and feedback.
• Adapt communication for different members.
• Understands importance of a great member experience.
• Flexible in hours; collaborative with team and community.

Responsibilities

• Engage with members on the gym floor to prioritise their experience.
• Deliver welcoming tours in line with JD Gyms brand standards.
• Lead engaging group exercise classes.
• Provide member inductions and information.
• Support prospective members with joining JD Gyms.
• Conduct club standards checks and record results.
• Provide ad hoc support to members.
• Maintain high cleanliness standards as directed.
• Uphold brand standards, safety and health compliance.
• Monitor service delivery via member feedback.
• Work safely per policies and legislation.
• Support energy efficiency and waste management initiatives.
• Analyze and present key data to support new ideas/initiatives.

Skills

Fitness passion

Brand standards

Enthusiastic learner

Adaptive communication

Feedback mindset

Member experience focus

Flexible hours

Team player

Education

Personal Trainer Level 3

Job description

JD Gyms in Watford is seeking a dedicated team member to deliver a welcoming member experience. You will engage with members, conduct inductions, and lead group exercise classes to uphold high standards and brand values.

Join a fast-growing gym chain and help prospective members join, perform club checks, maintain cleanliness, and ensure safety while representing JD Gyms in all interactions.