Member Experience Concierge — Premium Wellness

David Lloyd Clubs; Sidcup; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free club membership

Discount on food and drinks

Discounts on swimming

Discounts on tennis lessons

Discounts on personal training

Wagestream app

Benefits suite

Job summary

David Lloyd Clubs in Sidcup is seeking a friendly Receptionist to welcome members and manage queries and bookings face-to-face and by phone, while maintaining a pristine reception area to brand standards.

You'll join a premium wellness group that values service, teamwork, and an inclusive culture, with opportunities for career progression and access to member perks such as free club membership and discounts on facilities.

Qualifications

• Passion for delivering excellent customer service.
• Team player with strong communication and collaboration skills.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Welcome members and manage queries and bookings face-to-face and by telephone.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service

Team player

Fast-paced environment

Tools

Wagestream app

Job description

David Lloyd Clubs in Sidcup is seeking a friendly Receptionist to welcome members and manage queries and bookings face-to-face and by phone, while maintaining a pristine reception area to brand standards.

You'll join a premium wellness group that values service, teamwork, and an inclusive culture, with opportunities for career progression and access to member perks such as free club membership and discounts on facilities.