Part-Time Premium Member Receptionist & Booking Specialist

David Lloyd Leisure Ltd.; Sidcup; Hybrid; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming/Tennis/Personal

Career Advancement

Wagestream App

Benefits Suite

Job summary

David Lloyd Leisure Ltd. in Sidcup is seeking an Operations Assistant - Reception to join our team on a part-time basis. You will greet members, handle queries and bookings, and provide a premium service at the reception desk in line with brand standards.

You will work in a fast-paced environment, contribute to a welcoming culture, and enjoy perks such as free club membership for you and your family, discounts on food and activities, and access to our Benefits Suite.

Qualifications

• Passion for customer service and guest experience.
• Strong communication and collaboration skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Welcome members and manage queries and bookings at the reception.
• Handle face-to-face and telephone inquiries with a premium service.
• Maintain reception area clean and presented to brand standards.

Skills

Customer service

Communication

Team player

Query handling

Tools

Booking system

Job description

David Lloyd Leisure Ltd. in Sidcup is seeking an Operations Assistant - Reception to join our team on a part-time basis. You will greet members, handle queries and bookings, and provide a premium service at the reception desk in line with brand standards.

You will work in a fast-paced environment, contribute to a welcoming culture, and enjoy perks such as free club membership for you and your family, discounts on food and activities, and access to our Benefits Suite.