Member Experience Concierge

David-Lloyd-Clubs; Sidcup; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Club membership

Food discount

Swimming discount

Tennis discount

Personal training discount

Wagestream access

Benefits access

Job summary

David Lloyd Clubs in the United Kingdom is seeking a Receptionist to welcome members and manage queries and bookings both face-to-face and by telephone, ensuring a premium experience. The role supports a clean, well-presented reception area aligned with brand standards and member wellbeing.

The successful candidate will contribute to a thriving, inclusive culture with opportunities for internal training and development within Europe’s leading premium health and wellness group.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Skills

Customer service

Team player

Communication

Job description

David Lloyd Clubs in the United Kingdom is seeking a Receptionist to welcome members and manage queries and bookings both face-to-face and by telephone, ensuring a premium experience. The role supports a clean, well-presented reception area aligned with brand standards and member wellbeing.

The successful candidate will contribute to a thriving, inclusive culture with opportunities for internal training and development within Europe’s leading premium health and wellness group.