Premium Wellness Receptionist | Member Experience Pro

David Lloyd Clubs; Norwich; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Career advancement opportunities

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in the United Kingdom is seeking a friendly Receptionist to welcome members, handle queries and bookings in person or by phone, and deliver a premium service. You will maintain a tidy reception area in line with brand standards and work as part of a team in a fast-paced environment.

Benefits include a Free Club Membership, discounts on food and drinks, access to our Wagestream app, and opportunities for career advancement through internal training and development.

Qualifications

• Has an overall passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing their queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

Skills

Customer service

Communication

Teamwork

Adaptability to fast-paced environment

Job description

David Lloyd Clubs in the United Kingdom is seeking a friendly Receptionist to welcome members, handle queries and bookings in person or by phone, and deliver a premium service. You will maintain a tidy reception area in line with brand standards and work as part of a team in a fast-paced environment.

Benefits include a Free Club Membership, discounts on food and drinks, access to our Wagestream app, and opportunities for career advancement through internal training and development.